Royal Call Terms & Conditions — Complete Usage Policy in Bengali

Royal Call an internationally licensed online gaming and betting platform. By visiting this website, creating an account, or using any of our services, you are legally agreeing to be bound by all the terms set out herein.

These Terms & Conditions Royal Call constitutes a legally binding agreement between the platform and the user. If you disagree with any part of these terms, please refrain from using the platform.

• These Terms & Conditions are drawn up in accordance with Bangladeshi and international gaming laws.
• International arbitration shall apply in the event of any dispute.
• Royal Call reserves the right to modify these Terms & Conditions at any time.
• Continued use of the platform after any changes constitutes acceptance of the updated terms.
• Where both Bangla and English versions of these Terms exist, the Bangla version shall be considered the primary version.

Royal CallProviding accurate and complete information is mandatory when creating an account on royal call. Accounts registered with false information may be suspended and balances forfeited at any time. Royal Call reserves the right.

1. Each individual may register only one account. Multiple accounts are not permitted.
2. The name, mobile number, and email provided at registration must be accurate and truthful.
3. It is entirely the user's responsibility to keep their account password confidential.
4. Transferring or selling your account is strictly prohibited.
5. Accounts inactive for an extended period (over 18 months) may be suspended.
6. To close your account, please contact our support team.

Royal Call For adults only. No person under the age of 18 is permitted to use this platform.

• A national ID is required to confirm age during KYC verification.
• If underage use is suspected, account verification may be requested at any time.
• Parents and guardians, please ensure that minors are not able to access this platform.
• Royal Call We recommend enabling account PIN protection for the safety of your household.

Royal CallAll deposits must be made using a payment method registered in the user's own name. Depositing via another person's account is strictly prohibited.

• No processing fees on deposits.
• If a deposit fails due to a system error, the amount is automatically refunded.
• Suspicious deposits may be temporarily held pending investigation.
• Once a deposit is confirmed, an SMS and email notification will be sent.

Royal Call Withdrawals are processed as quickly as possible — typically completed within just 3 minutes for bKash and Nagad. No hidden fees.

1. Withdrawals can only be made to an account registered in your own name.
2. KYC (identity verification) must be completed before your first withdrawal.
3. The required wagering conditions must be met before any bonus balance can be withdrawn.
4. Withdrawals may be placed on hold during investigation if suspicious activity is detected.
5. A withdrawal request may only be cancelled before processing has begun.
6. A minimum of BDT 2,000 applies for bank withdrawals.

Royal CallEvery bonus on royal call comes with its own specific terms. Accepting a bonus constitutes agreement to those terms.

• The welcome bonus applies to the first deposit only.
• The wagering requirement for each bonus is detailed in the respective bonus description.
• Winnings from bonuses require wagering to be completed before withdrawal.
• Using multiple bonuses from the same IP address, device, or household is strictly prohibited.
• Bonuses are generally valid for 7–30 days — please refer to the specific offer for details.
• In cases of bonus abuse, the bonus and any associated winnings will be forfeited.
• Royal Call We reserve the right to modify or discontinue any bonus offer at any time.

Royal Callall games are operated in accordance with international standards. Game outcomes are independently verified by a third-party RNG auditor.

• Once a bet is confirmed, it cannot be cancelled (except in specific live betting scenarios).
• If a bet is cancelled due to a technical error, the stake will be refunded.
• If a match or event is cancelled, the wagered amount will be refunded to your wallet.
• In the event of any dispute regarding scores or results, the official source shall be considered final.
• Placing bets using match fixing or insider information is strictly prohibited.
• Arbitrage betting by placing opposing wagers on the same event is strictly prohibited.
• Maximum bet limits vary by game and tournament.

Royal Call We comply with international AML (Anti-Money Laundering) and KYC policies. Verifying each user's identity is a legal obligation we are required to fulfill.

1. Uploading your NID or passport is mandatory before your first withdrawal.
2. KYC verification is typically completed within 30 minutes.
3. A selfie or proof of address may be requested as additional verification.
4. All verified information is kept strictly confidential and is never shared with third parties.
5. Additional verification may apply to single transactions exceeding BDT 25,000.

Any of the activities listed below Royal Callis strictly prohibited. Any violation of this rule will result in permanent account closure and forfeiture of the account balance.

• Creating or operating multiple accounts
• Registering with false information or using another person's identity
• Bonus abuse or exploiting system loopholes
• Hacking, malware, or the use of automated bots
• Money laundering or illegal transfer of funds
• Match fixing or use of insider information
• Arbitrage betting or systematic bonus hunting
• Operating an account on behalf of a minor
• Unauthorized access to another user's account
• Running any fraudulent activity on the platform

Royal Call firmly believes that gaming is meant for entertainment — not as a source of income. We place responsible gaming at the very top of our priorities.

• You can set your own deposit limits at any time.
• Self-Exclusion — you can temporarily disable your account on your own.
• Cooling-Off Period — an option to temporarily disable login for a set period of time.
• Option to set gaming time limits.
• If you notice signs of gaming addiction, our support team is here to help.

To learn more, visit our Play Responsibly Visit the page.

For any complaint or dispute, please first Royal CallContact the support team. We are committed to fair and prompt resolutions.

1. Submit your complaint via live chat or email at [email protected].
2. General complaints are resolved within 24 hours.
3. Complex disputes are resolved within 7 business days.
4. Please attach any relevant screenshots or supporting information along with your complaint.
5. If an internal resolution is not possible, the matter will be referred to international arbitration.

Royal Call We reserve the right to modify these terms and conditions, in part or in full, at any time. Continued use of the platform after any changes constitutes acceptance of the updated terms.

• Users will be notified via SMS and email prior to any significant changes.
• The date of change and version number will be noted at the top of this page.
• If you do not agree to the updated terms, you have the option to close your account.
• Previous versions are available upon request through support.