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Privacy Policy

Royal Call Privacy Policy — How We Keep Your Data Safe

Your personal data is our most valued asset. Royal Call never uses your information or shares it with third parties without your permission.

Effective: 1 January 2026  |  Version 2.5
Security Summary
256-bit SSL Encryption
GDPR-Compliant Policy
Your data is never sold to third parties
Right to erasure at any time
Only necessary data is collected
Last Updated: January 2026
Language: Bangla (bn-BD)
GDPR Compliant
[email protected]
Table of Contents

Short Message: royal call is deeply committed to your privacy. This policy clearly outlines what information we collect, why we collect it, and how we keep it secure. By using our platform, you agree to this policy.

Scope & Applicability

Section 01

This Privacy Policy Royal Call Applies to the platform (royalcall.org) and all associated services. We collect and process your data in compliance with the international GDPR (General Data Protection Regulation) and applicable privacy laws.

Royal CallBy creating an account or using the platform, you agree to this privacy policy. Continued use of the platform without reading or understanding this policy will be taken as your consent.

  • This policy is drafted in accordance with Bangladesh and international privacy laws.
  • Royal Call Always committed to protecting user privacy.
  • Users will be notified in advance of any changes.
  • No data is processed outside the scope of this policy.

What data do we collect?

Section 02

Royal Call Only the information necessary to provide our services is collected. Gathering unnecessary or excessive data goes against our policy.

Data Type What Data Why It's Needed
Personal Information Full name, date of birth, NID number KYC verification & age confirmation
Contact Information Mobile number, email Account security, OTP
Financial Information BKash/Nagad/Bank Account Payment Processing
Technical Information IP address, device, browser Security & Fraud Prevention
Gaming Data Betting history, transaction logs Dispute resolution & audits

Note: We never store your password in plain text. Passwords are always hashed using bcrypt.

How Is Your Data Used?

Section 03

Royal Call Collected data is used solely for the purposes stated below — it will never be used for anything beyond that.

  1. Account management: To verify registration and login, and to ensure account security.
  2. Payment processing: To process deposit and withdrawal transactions.
  3. KYC & AML Compliance: To fulfil international legal obligations.
  4. Improving service quality: Analysed to improve your experience on the platform.
  5. Fraud prevention: To detect and prevent suspicious activity.
  6. Customer Service: To resolve support requests and maintain communication.
  7. Promotions: To send you relevant offers, with your consent.

Our Commitment: Royal Call never sells your data, shares it with advertisers, or uses it for unrelated purposes.

Who is your information shared with?

Section 04

Royal Call Your data is never sold or exchanged. Only limited information is shared in the following cases:

  • Payment Processors: bKash, Nagad, Rocket and bank — used solely to process transactions.
  • Game Providers: Evolution Gaming, Ezugi — to ensure fair gameplay.
  • Legal authorities: As required by court order or regulatory authority.
  • Security partners: Fraud detection agencies — only the minimum necessary data is shared.

Important: Any data shared with third parties is always covered by a Non-Disclosure Agreement (NDA) and a data processing agreement.

Data Security Measures

Section 05

Royal Call We employ a multi-layered security framework to protect your data. Each layer is specifically designed to guard against a distinct type of threat.

256-bit TLS/SSL Encryption
All data transmissions are encrypted. No one can intercept your data in transit.
Active
AES-256 Database Encryption
Stored data is secured with military-grade encryption.
Active
Two-Factor Authentication (2FA)
OTP verification for login and withdrawals — unauthorised access is not possible.
Active
AI Anti-Fraud System
Detects and blocks suspicious activity in real time.
Active
Secure Cloud Infrastructure
Hosted in an ISO 27001 certified data center with 99.9% uptime.
Active
Data Access Control
Role-based access — only authorised staff can access specific data.
Active

Cookie policy

Section 06

Royal Call Three types of cookies are used on the website. The purpose of each is described below:

Cookie type Purpose Duration Type
Session Cookie Stay Logged In Until browser is closed Required
Security Cookies CSRF protection & fraud security Session Required
Performance Cookies Improving page load speed and overall user experience 30 Days Analytics
Preference Cookies Remembering language and theme preferences 1 Year Analytics
Marketing cookies Showing relevant offers (subject to consent) 90 Days Marketing

You can disable cookies at any time through your browser settings. However, disabling essential cookies may cause certain platform features to stop working.

How long is your data retained?

Section 07

Royal Call No data is retained longer than necessary. Retention periods are determined based on legal obligations and legitimate business requirements.

  • Active account data: For as long as your account remains active.
  • Transaction history: 5 years under legal obligation.
  • KYC documents: 3 years after account closure.
  • Support conversations: Deleted after 2 years.
  • Log Files: Retained for 90 days for security analysis.
  • Marketing data: Deleted immediately upon withdrawal of consent.

Account deletion request: You may contact our support team at any time to request the deletion of your data. All information not required to be retained by law will be permanently deleted within 30 days.

Your privacy rights

Section 08

In accordance with GDPR and international privacy laws Royal CallYou have the following rights on . Contact support to exercise any of them.

Minor protection

Article 09

Royal Call We never collect data from anyone under 18, under any circumstances. This platform is for adults only.

  • Age is verified at the time of registration.
  • Accounts will be suspended immediately if a user is suspected to be underage.
  • Any minor's data collected inadvertently will be deleted immediately.
  • Parents requesting information about their child's account will receive full assistance.

If you become aware of a minor's account, please email us at [email protected].

Policy Changes & Updates

Section 10

Royal Call This privacy policy may be updated to reflect changes in technology, legal requirements, or business practices. Users will be notified in advance of any significant changes via SMS and email.

  • The date of change and version number will always be displayed at the top of the page.
  • You have the option to close your account if you do not agree to the updated policy.
  • Minor changes will be notified 15 days in advance; major changes 30 days in advance.

Privacy Contact

Section 11

For any privacy-related questions, concerns, or rights requests, please contact us through the following:

Email
Response within 24–48 hours
Live Chat
By logging in to the website
24/7 support in Bangla

When you submit a request to exercise your rights Royal Call We are required to respond within 30 days. For complex requests, this may be extended by up to 60 days — you will be notified in advance if that is the case.

Your rights

GDPR compliant Your 6 Rights

Royal Call respects every right you hold. Contact support for any request.

01
Right to access

You can find out what information we hold about you at any time.

02
Right to rectification

You may correct any inaccurate or outdated information. We will update it within 7 days.

03
Right to Erasure

Upon account closure or upon request, your data will be deleted (except where required by law).

04
Right to Restrict Processing

You can restrict how certain data is used, particularly for marketing purposes.

05
Right to data portability

You can export your data in a machine-readable format (JSON/CSV).

06
Right to object

Any objection to marketing or profiling will be acted on immediately.

Why It's Secure

Royal Call's data protection — why it matters

GDPR Compliant

We operate in compliance with the European Union's highest privacy standards — the strictest in the world.

International Standards
Encrypted Storage

All sensitive data is secured with AES-256 encryption — completely unreadable to hackers.

Military-Grade
Minimal data collection

Only the information strictly necessary to provide our services is collected — nothing more.

Data Minimisation
User Controls

You have full control over your data — view, correct or delete it at any time.

Full Control
Your Data Is Never Sold

Your data is never sold or leased to third parties. We have no advertisers.

Zero Data Sales
Regular Security Audits

Third-party security experts conduct regular penetration tests and audits.

Annual Audit
🔒

Your data is safe — Royal CallTrust in

Read our privacy policy? Join with confidence — every piece of your data is protected to the highest standard.

Free Registration Sign In
GDPR protected
No data sales
24/7 Bangla Support
Privacy Enquiries: [email protected]
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